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We have recently been delivering a new course on Personal Change Management for staff of organisations who are experiencing stress at work. The course has been extremely well received by all of the staff and managers who have attended and below are extracts of some of the feedback that we have been receiving. If, having read this you would like to consider running courses for your staff, or you are interested in attending an open-workshop, drop us an e-mail.
"Using the HSE survey results for before and after there is a discernible shift in the results as a group. For all bar one of the stress management categories the results improved. Also perhaps more importantly, before the course 4 of the standards were in the red "urgent action" zone whereas after, only 2 were in the red zone.
One other interesting factor is that the tool identifies those reporting that they are subjected to bullying 'always, often or sometimes' and before the course 6 responses were flagged as being in this category whereas again after the course only 3 were still indicating they were in this category."
Director of Health and Safety
"After Monday's really excellent, thought-provoking course, I just wanted to give you some feedback now that all the information has had time to sink in.
The positive effects already for me are that I have changed three long-ingrained personal habits (in fact one was virtually an OCD issue). I've been regularly doing the breathing exercise at various intervals each day. I've taken my bucket-emptying breaks, and I have done my utmost to only speak in an appreciative and positive manner. That said, when I outlined my initial feedback to my team about the things I'd learned, the immediate reaction from all of them was to snigger unbelievingly and generally dismiss it all as 'rubbish'. However, I still managed to maintain my cheerful demeanour throughout and told them their reactions were only to be expected given that it is much easier for humans to react in a negative way than in a positive way. In the end, though, I did get them all laughing so, positivity (albeit a word I have previously loathed) can definitely be contagious.
In terms of my own learning, the key things were the Breathing Exercise; the effects of words on water ie on us (largely being made of water); telling people what they can do not what they can't do; that happiness has a; visualisation, re-framing bad memories etc. I also found the discussions about the brain fascinating, particularly the pharmaceutical production centre (hypothalamus) and how we become addicted to our emotions.
Having just completed the Post-Graduate Diploma in Change Management, I have to say that this was the perfect sort of course for me."
Manager
"I attended the above course yesterday and I wanted to let you know that it was one of the best courses I've been on and I for one will definitely benefit from it. I do think though that it should be mandatory for all staff - I'm fairly sure that those who would really benefit from attending will not put themselves forward, probably using the same old "haven't got time", "stressed" etc excuses. The principle of the course was to show that we are all responsible for our own thoughts and feelings and to blame outside "forces" e.g the Service for being in a stressed out state means we're not managing ourselves - rather simplistic way of putting it but you get the drift!! Anyway, as we only completed the questionnaire provided by the company who is running the Course (rather than the Service's in-house one), I thought it important to contact you and share my views. I know the rest of my colleagues on yesterday's group also felt it would benefit a lot of staff at all levels if this course was made mandatory.
I just wanted to let you know that C has been singing the praises of the training yesterday. If you know C you will know that in itself is an achievement! Both her and H are of the opinion that this is the best training the service has ever put on, and that everyone should attend.
I have already given the course rave reviews to all and sundry at the xxxxxx office. My main comment being that I can't believe they shelled out the cash for such a worthwhile course and professional consultant!!
First of all - a big "Thanks" for the Personal Change Management course I attended yesterday. At the end of the session I was chatting to Mark Dawes the trainer ... I found Mark as a person and a trainer was extremely interesting, helpful, inspiring and the material that he presented was so motivational."
Feedback from one delegate to the Training Manager
"Just wanted to say we have received some very positive feedback from various people who have attended, who felt the need to write to us and let us know how much they enjoyed the course and how it would benefit the whole organisation. Just wanted to pass on this excellent feedback."
Training Manager
"Just to fill you in - I was one of the women you worked with after the Personal Change Management Course . I haven't yet done a presentation but I had to feedback to our Chief Officer, Board Members and some of our senior management team on some research I had undertaken. I just wanted you to know that I didn't feel one bit nervous!! A massive development for me! I have also since passed on the course information to my dad, who can be a very negative thinker and he has started to look at things more positively and said "its been like a breath of fresh air.
Thanks for all your advice - definitely a life changing course which I would love to do again."
Recent course delegate
"Just a quick email to thank you again for a fantastic day yesterday - like I said, I know I'm a bit of an enthusiast and was ready for finding out about NLP anyway, but even if I hadn't been it would have been a great day and quite inspiring.
I bounced home, cuddled my youngest (tactile and emotional), talked to my middle son (verbal and analytical), and showed my daughter the diagrams I'd sketched on your handouts (visual). I tried to convey my excitement about what we'd discussed during the day, but they need to experience it for themselves, so it'll be in the practice of it in daily life that we'll see any changes. Me changing some of my language will make a difference and I just have to make sure I slow down enough to allow my awareness of situations to catch up and give me the space to choose words.
I also enthused to one of the rugby coaches who thinks that some kind of motivational NLP style session would be really interesting, and I plan to get in touch with the secretary of the club to see if anything could be arranged. Thanks so much for considering it as a possibility in the future. I'll let you know if other people are as enthusiastic about it as I am."
Recent course delegate and mother
To find out more about this course click here
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