Red Card…Your Banned!

QMC recorded 1,800 incidents of aggression, violence and harassment during 2022-23. Notting University Hospital recorded 1,806 incidents. Staff have been hit, spat at, threatened, verbally and racially abused. What are some of the main triggers for the abuse of staff: Treating drunks Rival gangs People high on drugs People with mental health problems Homeless people, seeking a place of warmth … Read more

Elevating and Setting Standards in Aggressive Behaviour Management

The recent BBC Disclosure programme, shown on 5th February 2024, brought to light the need for continued expertise and experience in preventing and managing aggressive behaviours. The programme featured the review into one of Scotland’s most high-profile deaths in prison custody (2015) cases at the Fatal Accident Inquiry which followed. Physical intervention is a very contentious issue and will always … Read more

Observation – A Crucial Perspective In The Use of Physical Intervention

Up to the year ending March 2023 overall there were 2.1 million offences against the person recorded.  This was a 20% rise compared with the pre-covid pandemic year ending March 2020. Violence with injury was 6% higher (573,791 offences) than levels recorded in the year ending March 2020 (540,870 offences). Violence without injury increased by 14% to 828,673 offences compared … Read more

I’m Not In Charge, So Not My Problem

I was reading several news articles related to inquests, where several things stood out.  In one case, a point that particularly caught my attention was that when asked about the ‘assumption the two-security staff working on the night of incident had been trained in physical intervention’, the person replied “yes”. Assume…you know what you get when you break down the … Read more

The Essence of Compliance, Competence, and Common Law in Physical Intervention Techniques

Yet again I received a phone call stating that because someone conducting a review had not heard of a particular technique that was being used, the reviewing person was saying that what they (the person being reviewed) had done was wrong! My question to the reviewing person, who as it turned out had no known physical intervention or conflict management … Read more

Is Big Brother Really Watching You?

According to reports there are between 124 and 205 assaults every working day on lone workers.  That equates to approximately between 45,000 and 74,000 attacks on lone workers each year. Situation…you’re working away on your own, and your concerned for your safety but you don’t feel you can just get up and leave. My question is not who you are … Read more

How The Great British Post Office Scandal (and Others) Can Affect You

I am sure that you are aware of the Great British Post Office Scandal. It has been described by the Criminal Cases Review Commission as “the most widespread miscarriage of justice ever seen and represents the biggest single series of wrongful convictions in British legal history”. The Post Office is owned by the Government and it is a unique institution … Read more

Breaking News – A Person Being Restrained Now Can’t Die from Excited Delirium!

As reported in the New York Times on the 11th October 2023, “California has become the first US state to ban the use of “excited delirium” as a cause of death, rejecting a term that prominent medical associations have said is rooted in bias and is often used to justify the deaths of people in police custody”. The New York … Read more

Sympathetic and Parasympathetic Systems in Managing Stress

Following on from yesterdays LinkedIn post Stress, let’s look into how and why the network of nerves sends messages to parts of the body. The sympathetic and parasympathetic nervous systems work together, delicately balancing our physiological reactions to external stimuli. These systems, sometimes described as the gas and brake pedals of our body, play a crucial role in maintaining equilibrium … Read more

What Type of Incidents Do You Report?

We use well known phrases like the Health & Safety Executives (HSE) definition of work-related violence… Any incident in which a person is abused, threatened or assaulted in circumstances relating to their work, whether the behaviours are explicit or implicit in nature or design, is a reportable incident. What does the HSE’s Definition Mean to You? These incidents are not … Read more