How to Handle Difficult People

How to Handle Difficult People

My good friend and mentor Barry Winbolt has just released an online course on ‘How to Handle Difficult People’, for a limited offer of only £10.99 (this is an absolute no-brainer!), which has to be a must for any of you wanting to improve your knowledge, skill and competence in teaching or knowing more about communication and conflict resolution skills and strategies.

Only Three Days Left

There are just THREE DAYS left on the £10.99 promotional offer on Barry Winbolts course Tactics for Tackling Difficult People in Life and at Work.

With VIDEO demonstrations and LECTURES you’ll learn how to handle apparently impossible situations where people just won’t co-operate: bosses, co-workers, customers, patients or members of the public who act in unpleasant, unpredictable ways.

And if you ever find yourself struggling in your personal relationships, this course will certainly help you there too.

It lasts 90-minutes, includes 11 video lectures, supporting exercises and downloads. You’ll have lifetime access, so you can watch the lessons at your own pace, any time you want.

Watch the Course Trailer

Limited Offer Expires on the 8th December

Use the Coupon Code: BN18DEC to get your discount. Until midnight on 8th December, you’ll pay just £10.99 (don’t worry, that’s just the payment deadline, you’ll have permanent access to the course). This course is normally priced at £44.99.

To enrol on the course click here –

What you’ll learn

  1. Identify the most common kinds of ‘difficult’ behaviour
  2. Recognise and use the four key skills of self-empowerment when faced with challenging behaviour
  3. Use their listening and other skills to create an effective communications ‘stance’
  4. Pre-empt difficult situations and stop them from escalating
  5. Be able to ‘forward plan’ and employ strategies to counter difficult behaviour
  6. Avoid the common pitfalls and stay out of self-defeating cycles of response
    Understand how to separate the ‘problem’ from the ‘person’.
  7. Understand how to separate thoughts from feelings to help gain mastery
    Use key strategies like ASSUME and SALVAGE to take control of difficult interactions
  8. Plan for more successful outcomes with relationships at work, home and socially.


Anyone involved with others – at work or at home – who wants to tackle difficult behaviour more effectively will enjoy this course. It’ll help you successfully settle those difficult interactions that just won’t resolve themselves.

With video demonstrations to support the lectures you’ll quickly learn to handle apparently impossible situations where people just won’t co-operate: bosses, co-workers, customers, patients or members of the public who act in unpleasant, unpredictable ways.

And it isn’t limited to the workplace; if you ever find yourself struggling in your personal relationships there’s help here too.

This course tells you how to identify seven common difficult characters, recognise clues to the patterns in their behaviour, and most importantly, how to understand how to prepare yourself, so that you become more effective more often in your relationships.

This 90-minute course includes 12 video lectures. You’ll also be provided with concise and clearly written downloads to help you practice some recommended exercises and enhance your skills. And there’s a reading list if you want to take your study further.

How to complete the course

The course contains 12 lectures; approximately 50 minutes of video, presented in bite-sized lectures. Reading time for the associated material is approximately 40 minutes.

We recommend watching these several times to help you effortlessly absorb the information. We also recommend reflection breaks between each lecture; avoid ‘cramming’ and find a pace that suits you.

This course will help you if:

  • You have to deal with challenging behaviour in the course of your work, home life or socially
  • You work with one or more colleague whose behaviour you find unacceptable, obstructive or overly demanding
  • You find it difficult to get your point across in certain situations
    You are regularly in contact with someone who insults for, puts you down, or manipulates you
  • You have a partner or ex-partner who persistently uses unfair behaviour to get their own way
  • You want to more confident in dealing with situations where someone else constantly tries to get the upper hand.

Barry Winbolt MSc is a relationship consultant, mediator and writer. He has over 25 years experience providing training and advice in working relationships, communication skills and personal development.

His highly engaging workshops are designed to be relevant to attendees and to deliver practical skills and techniques that can be applied immediately.

The course looks at the most common kinds of difficult behaviour, and provides you with an essential toolkit for identifying and managing them effectively.

How To Enrol!

To enrol on the course click here –

5/5 (2 Reviews)

3 thoughts on “How to Handle Difficult People”

  1. Hi
    Please indicate how/where I can enrol on this course as I believe the content will be very useful.

    Apologies if I have missed the link or where to enrol for this course.

    Looking forward to hearing from you soon.

    Best regards

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